Business Communication Tools - Email


Lesson 1 Lesson 2 Lesson 3 Lesson 4 Lesson 5 Lesson 6

Lesson Objectives


  • Know how to use email appropriately
  • Recognise the advantages & disadvantages of using email in business

Starter (5 minutes)

Using your school email account - send me an email about the work you have completed this lesson. Make sure your email is appropriate for a business email.

Key Terms (5 minutes)

Email - a means of creating, communicating and storing text and files using digital communication
Typos - a typing error

Task
Complete the table giving the advantages & disadvantages of email

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TaskSend an email to me in the correct format, outlining the following rules AND explaining the issues with opening email attachments.
A good email will be...
  • In a small (10 or 12), plain, black font
  • Use good English, sentences, paragraphs and NO text language
  • Have a short subject
  • Have a simple closing

Use the paperclip icon to add an attachment

Forwarding an email sends the original email to someone else – always explain why you are sending it!

Plenary

Print out and green pen your sent emails